This article addresses the process of managing MRP subscriptions purchased on the MRP Android and iOS apps.
MRP subscriptions purchased on iOS must be managed via the Apple platform and subscriptions purchased via Android must be managed on the Google platform.
If a user purchases a subscription online at https://www.myracepass.com/Users/Subscription the subscription can be managed from the same location.
A user that purchases an MRP Live subscription online, then decides to upgrade, may do so online or from the iOS or Android platform. However once the upgrade is complete, the user will need to manage their subscription from that same platform.
Example
A user that purchases an MRP Live subscription on their Android device cannot then upgrade to MRP Insider on their iPhone. The user can still access their subscription features on the iPhone, but on the Account and Settings page will see a message stating that the subscription must be managed in Google Play.
Managing Subscriptions on Android Devices
Google has documented the instructions for managing subscriptions on Google Play here.
How to Purchase a Subscription on Android
- Sign into the MRP app on your Android device.
- Expand the side menu and select Account and Settings.
- Select Account.
- The active subscription will appear at the top and available subscriptions will be listed below with an Upgrade button.
- Choose the desired plan and tap Upgrade.
- A Google Play dialog will appear. Confirm your purchase and submit.
- A message will appear confirming that the transaction was completed.
On rare occasions, your Google Play Subscription may need to be restored. If you have completed a subscription but you are not receiving access to the added features, please following the instructions in this article regarding My Google Play Subscription Is Not Working.
Managing Subscriptions on Apple Devices
Apple has documented the instructions for managing subscriptions on iPhone, iPad or iPod touch here.
How to Purchase a Subscription on iOS
- Sign into the MRP app on your iOS device.
- Expand the side menu and select Account and Settings.
- Select Account.
- The active subscription will appear at the top and available subscriptions will be listed below with an Upgrade button.
- Choose the desired plan and tap Upgrade.
- An Apple iTunes dialog will appear. Confirm your purchase and submit.
- A message will appear confirming that the transaction was completed.
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